The same brand can be strong on one platform and absent on another.
Exterior Design was named and cited by Google AI for a combined exterior-services question while Gemini did not name it in the separately observed answer.
A field report from dated client observations and Tendou’s own visibility audit. It explains the patterns without presenting mixed questions as a league table.
On 27 September 2026, Tendou was named in zero of 30 completed answers from the locked ten-question Singapore panel: Google AI 0 of 10, Gemini 0 of 10 and Perplexity 0 of 10. ChatGPT was technically unstable, so those attempts remain unknown rather than absent.
The earlier 25 September panel was also zero of 18 usable answers. Both results remain published because a new page or submission is not an AI visibility win. View the full 32-question, 74-answer dataset and download the CSV ↗
Each observation records the exact question, platform and date. A visible owned-site link is required for “cited”. A business name without that link is “named”. Missing or blocked answers are “unknown”.
Different question cohorts are not combined into a before-and-after claim. The report describes what the captured answers showed at that time.
A website that needs work. Customers who can’t find you. A team running on spreadsheets and messages. Start there.